Skills and Art of Effective Negotiation and Persuasion

Table of Contents:

Introduction:

• This section introduces the program, providing an overview of the trainer's instructions, the program guide, and the techniques and tools used throughout the training.

Day 1 Training:

First Training Session:

• Focuses on the essence of effective negotiation and persuasion, including their definitions and significance. It also covers the areas where these skills are applied, with a model for evaluating trainee performance.

Second Training Session:

• Discusses the characteristics, steps, and success factors of negotiation. Includes practical exercises, workshops, and a questionnaire to reinforce learning.

Day 2 Training:

First Training Session:

• Highlights the characteristics of a successful negotiator and the principles to be used in negotiation. It also explores effective negotiation strategies during security crises, with a performance evaluation model.

Second Training Session:

• Covers the elements, stages, and positive outcomes of the negotiation process. Trainees engage in exercises and workshops, followed by a questionnaire on the day's training.

Day 3 Training:

First Training Session:

• Explains the steps of preparing for negotiation, including setting negotiation goals, understanding the constraints, and identifying key issues. Includes an evaluation model for performance.

Second Training Session:

• Continues the preparation steps, focusing on data collection, analysis, and agenda setting. Also covers communication arrangements and the opening session of negotiations, followed by an assessment test and a questionnaire.

Day 4 Training:

First Training Session:

• Discusses the negotiation strategies of "mutual interest" and the tactics for expanding and maximizing shared gains. It includes performance evaluation models.

Second Training Session:

• Explores effective negotiation and persuasion strategies and tactics. Discusses negotiation personality types, errors to avoid, and threats to negotiation success. Concludes with exercises, workshops, and a questionnaire on the day's training.

Day 5 Training:

First Training Session:

• Covers methods for managing negotiations, including accurately classifying conflicts, understanding the opponent's needs, and managing negotiation power. Includes performance evaluation models.

Second Training Session:

• Continues with negotiation management methods, focusing on influencing opponents by gaining high levels of acceptance and presenting ideas effectively. Discusses adapting negotiation positions, followed by workshops, a final assessment test, and a self-assessment questionnaire.

References:

• A compilation of resources and references used throughout the training program.